Frequently Asked Questions:

How do I service my Descal-A-Matic Unit?

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What is the life expectancy of the Descal-A-Matic Unit?

If the Units are serviced according to our written instructions, they will last literally forever. We have been in business since 1970 and we have clients with Units still functioning at full efficiency after 35 plus years.

What kind of power source is required?

No power source is required. The Units are self-powered by a permanent magnetic core.

What is the frequency of inspection and cleaning?

Once every 12 months after initial start-up.

Does it treat iron in the water?

Our treatment sequesters iron as Fe2O3 up to 0.5ppm.

Can I replace my conventional water softener or use as an alternative?


Will it replace reverse osmosis units?

YES, in the majority of cases. Depending on the specific application.

What is the payback period (ROI) as opposed to chemical water treatment?

Typical payback time is 12 months. After that there are NO further costs.

Does Descal-A-Matic conform to EPA and OSHA regulations?

Our clients never have issues with conforming to either EPA or OSHA regulations, because our treatment is a passive physical one based on the laws of physics. Nothing is added to the water and nothing is taken out of the water.

How close to the application does the unit need to be installed?

It depends on the application. We have Units in underground applications in coal mines for example that are 2 miles upstream from the application. However, the typical distance is within 10 feet of the application.

Can ionization be used in place of chlorine, bromine, ozone and other oxidents?


What is the maximum hardness of water that can be treated?

Our experiences during the past 46 years have been with water hardnesses up to a maximum of 800ppm.

Do Magnets Really Work?

Over more than 45 years, we have installed thousands of Descal-A-Matic units with great success. Although there are other inferior products that have not worked for magnetic treatment of scale, our precise use of the technology and application has proven itself time and time again. The list below represents just a few of the hundreds of testimonials we have received. Read our testimonials and studies and let us know if you still have questions.
  • Martin Selig Real Estate
  • Steris Medical Devices
  • Captain George's Seafood Restaurant
  • Norfolk Redevelopment & Housing Authority
  • Factor's Row Restaurant & Bar
  • Norfolk General Hospital
  • Old Dominion University
  • The Avenue on Town Center (fountains)
  • Peter Cave Coal Company
  • Pitco Foods

Technical Details:

Descal-A-Matic Water Treatment Unit Common Technical Specs:

  • Nominal Pipe Size - SCH 40, Stainless Steel
  • Flanges are stainless steel. All DI models do not have built-in flow controls. They must be ordered separately.
  • Max operating pressure, 200 psi
  • Max water Temperature, 210°F (100°C)
  • 10-Year Warranty on materials and workmanship
  • 1-Year Money-Back Guarantee (restrictions apply)